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ClientFull-timeRemote

Account / Campaign Manager

We're looking for an Account / Campaign Manager to own the client side of our clipping campaigns from kickoff to results. You'll be the main point of contact for brands, artists, and creators running campaigns through us — translating their goals into a clear brief, keeping them updated as the campaign runs, and turning good results into renewals.

This Role Owns

Client Satisfaction & Retention

Day-to-Day Focus

Client-Facing

Sits Alongside

Works with Content Review and Fraud & Verification

What You'll Do

  1. 1

    Serve as the primary point of contact for a portfolio of client accounts throughout the full campaign lifecycle

  2. 2

    Lead onboarding and strategy calls that turn client goals into a concrete campaign brief: budget, target platforms, brand voice, content do's and don'ts, hashtags, CTAs, and disclosure requirements

  3. 3

    Write and maintain clear campaign briefs for the internal team — Clipper/Community Managers and clippers — to execute against

  4. 4

    Track campaign performance (views, CPM, budget burn, clip volume) and report progress to clients on a regular cadence

  5. 5

    Own renewals, scope changes, and upsell conversations

  6. 6

    Coordinate with Content Review and Fraud & Verification to resolve client-flagged content or payout issues

  7. 7

    Own client satisfaction and retention as a core metric of the role

Measured On

Retention rateRenewal valueOn-brief deliveryClient response time

You'll Fit If

  • You're comfortable on a call with a founder, a label manager, or a creator's team
  • You can turn a vague goal into a brief someone else can execute without asking questions
  • You like numbers enough to defend a CPM and explain a budget burn